Terms and Conditions
Check-in is any time after 2pm and check-out is any time up until 10am.
Villa Aqua offers contactless check-in and check-out. Guest access arrangements and payment options are provided at the time of booking.
The resident managers, John and Ann, live on-site and are only a phone call away. For any problems on check-in, check-out or during your stay you can contact them on 0411 256835.
It may be possible to organise a late check-out but it depends on guest arrivals. Liaise directly with John and Ann.
A deposit equal to the first night’s accommodation tariff is required at the time of booking. A $500 deposit is required for Christmas/January bookings.
The balance of the accommodation tariff is deducted from the provided credit card on day of arrival.
Villa Aqua does not maintain a formal reception but John and Ann are always contactable during normal business hours and after-hours in emergencies.
Pets are generally not allowed at Villa Aqua but there may be some exceptions. Liaise directly with John and Ann.
The cancellation policy applies to all bookings made after 15 March 2020.
Where a cancellation occurs more than 30 days before the date of arrival, guests will receive a full refund of deposit.
Where a cancellation occurs within 30 days of the date of arrival, there will be no refund of deposit.