Booking Terms, Conditions & Cancellations

A booking may only be considered confirmed once a deposit equal to one nights’ accommodation charge or 10% of the total accommodation amount - (whichever is the higher) has been received with the balance due on arrival/check-in. We accept Visa & Master Cards.

Check-in is between 2PM & 5PM. Check-out is by 10AM.

Bookings are non-transferable without the written permission of management.

Security Deposit & Photo ID required on Check In: A Credit Card authorisation will be required at time of check-in and may be used to cover incidental items such as (but not limited to) telephone charges, any breakages or damages incurred during your stay, or cleaning charges in excess of the normal level of cleaning. Where a credit card is not available a minimum of $250.00 cash deposit will be required.

Images depicted are an example of rooms available. Floor plans & decor for each room may vary.

Parking is provided for one vehicle only per Villa booked.

Cancellation Policy:

Low Season:
If the booking is cancelled 30 days or more prior to the planned date of arrival, there will be a full refund less an administration fee of $80.00. If the booking is cancelled less than 30 days prior to the planned arrival date, there will be no refund. In the case of a no show the full amount of the booking will be charged.

High Season (Easter; Xmas & New Year; Noosa Tri):
If the booking is cancelled 45 days or more prior to the planned date of arrival, there will be a full refund less an administration fee of $80.00. If the booking is cancelled less than 45 days prior to the planned arrival date, there will be no refund. In the case of a no show the full amount of the booking will be charged.

All refunds issued are payable in Australian Dollars and are subject to any applicable bank charges.

We recommend travel insurance against loss of any payments in the event of not being able to take up occupancy.